Privacy Policy
Helios Automation is committed to protecting your privacy and ensuring that any personal information you share with us is handled securely and transparently. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data when interacting with Helios Automation and our partner platforms.
This policy also extends to our digital presence on third-party platforms such as social media profiles and content delivery partners.
Partner Sites may include (but are not limited to) third-party platforms or tools integrated with our website or services (e.g., GoHighLevel, Calendly, or AI demo portals).
Intellectual Property Rights
All intellectual property appearing on HeliosAutomation.com and associated partner platforms—including but not limited to software, written content, designs, trademarks, and videos—is the sole property of Helios Automation or its licensors.
You must not:
Use our content without written consent.
Sell, rent, or license any materials from our website.
Republish, reproduce, copy, or modify any materials for commercial purposes.
Redistribute content without explicit permission.
Acceptable Use
By using our website, you agree to:
Engage only in lawful activities.
Refrain from infringing on others’ rights or restricting others’ use of the site.
Avoid harassment, transmission of offensive material, or any action causing disruption.
Commercial or promotional use of our website and services without prior consent is prohibited.
Information We Collect
1. Personal Information
When you register, submit a form, request a demo, or communicate with us, you may provide:
Name
Email address
Phone number
Business details
This is collected voluntarily and is used solely to deliver the services or information requested.
If you opt into a service or webinar co-hosted with a third party, your information may be shared with both Helios Automation and the co-host.
2. Technical and Usage Data
We may collect:
Date and time of visits
Pages viewed and time spent
Browser and operating system details
Device information
Referring URL
IP address
This helps us analyse traffic, improve site performance, and tailor user experience.
3. Third-Party Embedded Content
Pages on our site may include:
YouTube videos
Facebook/Instagram embeds
LinkedIn posts
These services may set cookies or track user behavior. Refer to their respective privacy policies for more details.
How We Collect Information
Directly: Through form submissions, chat interactions, demo requests, or email sign-ups.
Automatically: Via cookies, analytics tools (e.g., Google Analytics), and similar technologies that collect usage data.
Third-Party Tools: We may use analytics and CRM systems that help us better understand user interactions, but these systems do not receive personally identifiable data unless explicitly provided.
Use of Information
We may use the collected data to:
Respond to inquiries
Improve our site and services
Deliver personalized content and communication
Track site usage and performance
Run advertising or retargeting campaigns
Cookies help us remember preferences, log session data, and optimise future experiences. You can manage cookie preferences in your browser settings.
SMS Marketing
By providing your phone number and opting into SMS communications, you agree to receive updates, reminders, and marketing texts from Helios Automation. Message and data rates may apply.
Opt-Out: Reply “STOP” to any SMS to unsubscribe from marketing texts. We may still contact you about essential service-related matters.
Testimonials
Testimonials shared via video, audio, or text are authentic stories from real clients. We may lightly edit for grammar or clarity but never alter the meaning.
Individual results may vary and are not guaranteed. Testimonials represent the opinions of the individuals, not necessarily those of Helios Automation.
Data Protection & Security
We implement reasonable safeguards—technical, administrative, and physical—to protect your personal data.
Access is limited to personnel with legitimate business needs.
Sensitive data is transmitted via encrypted channels where applicable.
We do not store or transmit sensitive financial information (e.g., credit card data) via email.
We do not knowingly collect information from children under 13. If you believe we have, please contact us immediately.
Opt-Out & Data Control
You have the right to:
Opt out of marketing communications using the unsubscribe link in emails or by replying “STOP” to texts.
Request complete removal of your data by emailing: [email protected]
For cookie management:
Use your browser’s privacy settings
Opt out of third-party cookies directly:
Disclaimer & Limitation of Liability
All materials on this site are provided “as is.” Helios Automation makes no warranties—express or implied—regarding accuracy, completeness, or performance.
We are not liable for:
Errors or omissions on this site
Linked third-party content
Any loss resulting from use of our site, services, or materials
Changes to This Policy
This privacy policy may be updated at any time without prior notice. We recommend checking this page periodically to stay informed.
Significant changes affecting personal data use will not apply retroactively without your consent.
Contact Us
If you have any questions or concerns, please contact:
Email: [email protected]
By using this site, you agree to the terms outlined in this Privacy Policy.
Last Updated: 24th July 2025